RetailCraft 62: "Full Circle: - in conversation with Lucie McLeod of Hair Syrup

This episode is for founders, brand builders, and retail leaders interested in how a genuinely accidental business becomes a credible, structured consumer brand. Lucie...

RetailCraft 61: "Open Doors" - in conversation with Shannon Osman of Footasylum

This episode is for retail operators who believe that the store estate is an asset, and that the people running it are the brand.  Ian Jindal chat with Shannon Osman, ...

RetailCraft 60: "Win, Win, Win" - in conversation with Florian Clemens of Tesco Media

Tesco Media's Director Strategy, Proposition & Measurement, Florian Clemens, explains how a focus on win-win-win outcomes (value for shopper, advertiser, and retailer)...

RetailCraft 59: "Spreading Positive Energy" - Shani Higgs of PerfectTed

This episode examines how PerfectTed has introduced ceremonial-grade matcha to the mainstream UK market, covering product origins, retail strategy, lessons from Dragon...

RetailCraft 58: "Share of stomach" - Timo Boldt of Gousto

In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explore how a self-proc...

RetailCraft 57: "1300 entrepreneurs" - in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand? In this episode, Ian Jindal chats wit...

RetailCraft 56: "Let it Bloom" - in conversation with Philipp Andree, Chief Commercial Officer at Douglas

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries? In this episode, Ian Jindal welcomes Philipp Andree, Chief...

RetailCraft 55: "Clean Lines" - in conversation with Giovanni Lepori, Rothy's VP Global Retail

Clean Lines: Sustainable Innovation and Retail Evolution with Rothy's VP Global Retail In this episode of RetailCraft, Ian Jindal speaks with Giovanni Lepori, Vice Pre...

RetailCraft 54: "You just go faster" - in conversation with Joel Natale, Chief Commercial Officer, Rapha

You Just Go Faster: Cycling, Community and Commerce with Rapha's CCO This episode of RetailCraft takes us inside premium cycling brand Rapha, our host Ian Jindal chats...

RetailCraft 53: "Rethink, reimagine, renew" - in conversation with Gertin Schraa, Head of Sustainable Sales, Dyson

Ian Jindal speaks with Gertin Schraa Head of Sustainable Sales at Dyson, about the company's heritage, innovative approach to sustainability, and the challenges and op...

RetailCraft 52: "Can we change an industry?" - in conversation with Alec Mills, co-founder of DAME

In this episode, Ian Jindal speaks with Alec Mills, co-founder of Dame, about the journey of creating sustainable and toxin-free period products. They discuss the chal...

RetailCraft 51: "Get more out of life" - in conversation with Paul Hornby, Digital Customer Experience Director at the Very Group

Summary Paul Hornby, Digital Customer Experience Director at The Very Group (owner of very.co.uk and other brands) joins Ian Jindal and Georgia Scott to discuss his ro...

RetailCraft 50 - "Bring Joy" - in conversation with Mark McKenzie, Technical Director at GuitarGuitar

Welcome to a special episode featuring Mark from Guitar Guitar, who joins us to celebrate the company's 20th anniversary. Hosted by Ian Jindal, Editor-in-Chief of Inte...

RetailCraft 49 - "Predicting the unpredictable" - in conversation with Radharaman Jha, VP Supply Chain at Flaconi

Welcome to an illuminating discussion with Rad, VP of Supply Chain at Flaconi, Germany's leading online beauty marketplace. In this episode, we delve into the fascinat...

RetailCraft 48 - ”Activating a City” - in conversation with Juliet Scott-Croxford, President North America for Brompton Bicycle

At the end of NRF 2024 in New York I was able to chat with Juliet Scott-Croxford of Brompton Bicycle. Juliet is President, North America, and leads the growth of this ...

RetailCraft 47 - ”3am Brew” - in conversation with Georgie Janion-Shaw, Founder, SISTIR

SISTIR is a coffee-originated gifting brand, that grew from a sisterly conversation (SIS) about coffee (Stirred) around the ideal '3am blend' to power parents through ...

RetailCraft 46 - ”Really Different” - in conversation Kieron Smith, Digital Director of Blackwells, Waterstone and Wordery)

Our studio chat with Kieron (Digital Director at Blackwells, part of the Waterstones group of booksellers) had a number of firsts... Not only the first podcast of 2024...

RetailCraft45 - ”Consumer moments” - in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)

Ntola and Raine joined Georgia and me in the studio and reminded us just why a roundtable discussion is so much fun and enlightening! Raine - the head of digital at Ne...

RetailCraft 44 - ”Find a fix for time” - in conversation with Paddy Earnshaw, Customer and Digital Director at B&Q

Paddy joined us in the studio with "time" clearly on his mind. Throughout our zinger-filled, high-protein chat, Paddy returned to the theme of "if you find a fix for t...

RetailCraft 43 - ”Marketing Machine” - In conversation with Tony Preedy, Managing Director at Fruugo.com, on the topic of globalised, localised commerce.

Tony Preedy is a bit of a legend at Etail Towers and has one of the most rounded and in-depth knowledge of e-commerce performance (brand, digital marketing, CRM and bu...